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Aug 17

Fix MS Outlook error 0x8004060c


PST (Personal Storage Mail) is the most important file of MS Outlook. It is used to store all the data of Outlook like mails, contacts, tasks, calendar etc. In MS Outlook 2002 or previous versions when size of PST file exceed size limit of 2 GB then either PST file becomes corrupt or generate error messages. 2GB is the maximum limit that previous versions of MS Outlook support.

When the size of PST exceeds 2GB size limit then you stop receiving mails. One of the most common error that user may see in this situation is:

Task ‘Microsoft Exchange Server – Sending’ reported error (0x8004060C): ‘The message store has reached its maximum size. To reduce the amount of data in this message store, select some items that you no longer need, and permanently delete them.”

Causes of the error:

  1. OST or PST file exceed the size limit of 2 GB
  2. PST file become inaccessible due to connectivity issue.
  3. PST file becomes corrupt.

Default size limit for MS Outlook different versions:

MS Outlook 2002 and previous versions: 2GB

MS Outlook 2003 and 2007: 20 GB

MS Outlook 2010: 50 GB

In the previous versions of Outlook only 2GB of data is stored and when this size limit exceed you won’t receive emails or could not perform any other operation. Whenever PST file size is about to reach it maximum limit Outlook will start troubling you by generation strange error messages or you may also lose data in this situation. So it is important to reduce the size of PST file by either compacting it or splitting it. This problem has been solved in latest version of Outlook.

If you can’t fix the issue yourself then we are here to help you. We provide online technical support. You just need to dial our toll free number 1-800-924-4927 for the free diagnosis of error. We provide MS Outlook support and fix the issue in no time.